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Autokeycare frequently asked questions

Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

Frequently asked questions

Do you cover my make/model?

Auto Key Care covers many makes and models please visit our full makes & models serviced page for more information.

Will Auto Key Care replace my key or solve my problem faster than my local dealer?

With a 24hr Service, Auto Key Care can be with you same day, even under an hour!

I’ve lost my car keys how long would the whole process take once you arrive?

We have a average turn around time of 42min to get you back in your vehicle.

I have a key card for my vehicle do you cover key cards?

Yes we do cover vehicles with key cards.

My vehicle is locked can you open it without causing any damage ?

Yes we will open your vehicle without any damage what so ever. Please Vehicle Models page for more information.

I do not have my key code or my immobilizer pin code can you still help me?

Most times we can access these codes but this depends on your make and model please call to check.

Can you make a duplicate key from my key alone or do you need the vehicle also?

Many keys need to be programmed into your vehicles immobilizer so you must bring you vehicle also.

What documents will I need to show to the technician upon arrival?

It is compulsory that you have x1 photo id and are the registered keeper of the vehicle in question and have x2 utility bills and the v5 logbook in the same name and address.

My car is stuck in a multi story car park is that a problem?

No we at a6 are fully mobile and can come to you anywhere

Do you cover my area?

We cover a 30 mile radius of Birmingham airport (please see contact page).

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